RESULTS GUARANTEE & REFUND POLICY

We stand behind the quality of the Power Balance system. Because results depend on consistent execution, nutrition, recovery, and individual factors, refunds are available only after a documented good-faith effort to complete the program.

To be considered for a refund under our guarantee, all of the following criteria must be satisfied:

• Complete the full 16-week program (or the minimum review period specified at purchase, not less than 8 consecutive weeks).
• Complete every scheduled workout unless prevented by illness or injury.
• Follow the nutrition guidance throughout the review period.
• Contact Power Balance support if you encounter obstacles and allow a reasonable opportunity for coaching assistance before requesting a refund.
• Submit your request within 7 calendar days after completing the applicable review period.

Your refund submission request must include the following documentation:

• Original proof of purchase (Order ID & Receipt).
• Daily workout log with dates, exercises, sets, reps, and weights used.
• Daily nutrition log.
• Weekly body-weight records.
• Before photos and progress photos taken every two weeks under similar lighting/conditions.
• Body measurements (recommended: waist, hips, chest, arms, and thighs).
• A signed declaration that the submitted information is accurate and complete.

Each request is individually reviewed by our support team. Missing or incomplete documentation, material deviations from the program, or evidence that the program was not substantially followed may result in denial. Decisions are made after evaluating the documentation submitted.

Refunds are generally not available because of a change of mind, lack of time, failure to complete the required documentation, or failure to complete the minimum participation period.

Nothing in this policy limits or excludes any non-waivable rights or remedies that apply under the consumer protection laws governing your purchase.